FAQ's

Frequently asked questions

When will I receive my order?
Please allow 1-4 business days for processing. Canada post takes 2-5 business days within Canada.

Do you ship outside Canada?
Unfortunately not at this time.

Where are you located?
We are located in Revelstoke, BC. All products are shipped from our store on 209 Mackenzie Ave.

Can I pick up my order in store?
Yes! After checking out, choose local pick up when you get to the shipping section. All orders placed will be available for pick up the next day. 

What does Begbie Kids sell?
You can find anything you need for newborn up to size 12 in clothing. We have a large children's book selection, toys made to last, baby essentials, outerwear, and much more. Please browse our website or come by the shop to check it all out.

When will I be charged for my order?
As soon as you have placed your order you will be charge on the credit card used at checkout. If you have any questions or concerns regarding your purchase, please send us an email to [email protected] or call us at 250-837-4111.

Do I need to create an account to place an order?
No, you can check out as a guest, but creating an account makes it so much easier to shop with us again!

What is your exchange and return policy?
Please see our policy at the bottom of the home page under "Customer service". Make sure you read it before placing an order.

Do you offer local delivery?
Yes! We offer free local delivery within the City limits of Revelstoke. Make sure you write the address you want it delivered to in the comment section when checking out.

Please leave us a comment below if you have any further questions.

Thanks, from the team at Begbie Kids!